PeopleSoft HCM Consultant/ Wilmington, DE/ 6 Months+

Title: PeopleSoft HCM Consultant

Location: Wilmington, DE

Length: 6 Months+

 

Duties:

Monitor file movements and conduct audits to ensure external vendor accuracy and fulfillment of applicable SLA/PG for various processes, including daily/weekly/bi-weekly/monthly/periodic file submissions and error remediating. Work with internal (HRT) and external (Mercer) partners to correct system inconsistencies to ensure accurate file processing.

 

Perform payroll-cycle audits and process/monitor payroll corrections.  Perform direct bill reconciliation process monthly and work with outside vendors (Mercer and Aetna) to resolve. 

 

Assign, research and remediate participant inquiries, pursuant to applicable C1 policy and established TAT. Monitoring and reporting of/on Sales Force and Mercer participant log systems, including calculation and reporting of daily metrics for C1 management

 

POC for escalations for system issues (internal) and vendor issues (external), and responsible for working with internal C1 resources (IT, payroll, etc.), as well as vendor resources, to identify issues and work with C1 management on root cause identification and resolution, within established TAT

 

Perform audits, as assigned, in accordance with established SOP/LWI

 

Research and remediate payroll issues (audits, direct billing) and provide support during payroll process for payroll and external functions (Aetna)

 

Monitor plan administration for compliant operation

 

Participate, along with HR Ben Ops team, on special/periodic projects (i.e. open enrollment, vendor implementation) and deliver required reports/services, as requested

 

Recommended Qualifications:

General:

CEBS, CCP, PHR/SPHR certifications fully attained or partially completed

 

Skills/Expertise:

1.            People Soft HCM and/or Workday (or related HRIS) knowledge, including query writing and report expertise

2.            Vendor system (Mercer Connect, Fidelity PSW, etc., Aetna) knowledge (intermediate to extensive)

 

 

 

Thanks & Regards,

 

Ramesh Kumar

Global Associates Inc/ VCarve Inc

|| 7106 Corporate Way || Dayton, OH 45459 ||

||Phone:  937-877-5870  || Fax: 937-312-1205 ||

ramesh@gassociates.com or  ramesh@vcarve.com || www.gassociates.com||

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