Jr QA, Tucker, GA

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Quality Specialist

 

Location: Tucker, GA

Duration: 1 year contract

Rate: $24/hr CTC.

Job Description
Summary of Role:
Conduct Quality Assurance audits for digital media products within Ad Operations to ensure quality standards are maintained. Analyze scorecard results to determine improvement opportunities to enhance the customer experience. Function as a subject matter expert for quality on all digital media products.
 
Responsibilities:
Conduct audits to confirm products meet quality standards and process accuracy. Analyze scorecard data and provide improvement recommendations to management. Participate in calibration sessions within the Quality team. Support fulfillment teams when critical quality issues occur by investigating the root cause of the issue and provide solutions for corrective action. Participate and support quality initiatives under the Quality Program Plan.
 
Skill/Experience/Education 
Mandatory:
College degree required (Art, English or Journalism preferred); equivalent work experience will be considered. Strong attention to detail. Proofread digital products at a high-level; experience with AP Style preferred. Strong organizational and time management skills. Ability to problem-solve and investigate root cause fulfillment issues. Excellent written communication and interpersonal skills with ability to collaborate and elicit feedback from the Ad Operations' teams. Ability to integrate quality initiatives across Ad Operations. Proficient in Microsoft Office (Excel, Word, PowerPoint and Outlook).

 

Note: Ideal candidate will have Jr. level web design experience along with other job requirements listed in the req.

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