Required: Service Now Admin

Hi Partners,

Kindly let me know if you have any consultant for the following requirements.

 

Please respond back with an updated resume and all inclusive rates to recruiter@burgeonits.com

 

Position: Service Now Admin

Location: New York

Duration: 12 months

 

Service Now Admin, Experience in creating workflows and forms in Service Now, Experience in troubleshooting and debugging Service Now, implementing, supporting and    

maintaining Service Now,  Java scripting experience required for configuring complex workflows,

 

Job Description

Partner with business to develop the vision of ServiceNow capabilities using industry and technology trends , consultant insights etc.

Manage ServiceNow production support within the defined Service level agreements

Responsible for working with users as the SME/ System Admin to resolve incidents/requests, create reports, conduct training on the tools and provide hands on support and administration of the tool

Serve as the ServiceNow department administrator and stakeholder to drive continuous improvements in the tool for meeting business needs

Collaborate and communicate at all levels of the organization including higher management

Facilitate workshops outlining future release changes for business visibility

Ensure change management processes and procedures align with industry practices and regulations

Generate key metrics report and perform trend analysis

 

Thanks & Regards

 

Raja
Burgeon IT Services LLC.
619 New York Avenue, Claymont, DE 19703
Phone No. : 408-903-4611; 302-338-9683 Fax : 302-355-1559
Email Id : recruiter@burgeonits.com Website: www.burgeonits.com

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