Hi BusinessPartners,
Hope you are doing great!
Please find below mentioned job description and revert back with the updated resume to lucky@itstrategiesinc.com
Job Title: Remedy
Location: Remote (Client Location: CT)
Duration: 3-6 Months initially.
As a BMC ITSM Developer, the candidate will be responsible for developing and providing support on BMC remedy ITSM 9.*
Roles and Responsibilities:
Install and configuration of BMC Remedy applications ( >=ITSM 8.*) and customize BMC Remedy applications
Under general direction, design, implement, and maintain the Remedy Action Request System and corresponding ITSM modules
The candidate will need to have functional / Technical knowledge covering ITSM best practices, methodology and workflows
The candidate will also need to have technical experience with Remedy workflow programming, ability to troubleshoot using Remedy log files
The candidate will need to have the ability to propose, recommend, configure, develop, test, and implement solutions given these Remedy tools
Implement integrations with BMC Remedy applications
Draft technical installation, configuration and customization specification documents
Design custom or product-based solutions based on BMC Remedy applications
Estimate level of effort to design or deploy products or solutions
Knowledge of ITIL compliance processes and ITSM suite capabilities
Skills Required:
Must have minimum 3+ years of >=ITSM 8.* development OR support experience
Must have good knowledge of Local area network, TCP/IP protocol, internet connectivity and Databases.
Formal >= BMC ITSM8.*, SRM 8.*and AR System 8.* trainings an advantage
Excellent analytical and troubleshooting skills
Very good communication skills
Education and Work Experience
Bachelor's degree with focus of applied sciences or engineering from leading institutes
Minimum of 3+ years of BMC Remedy Development
Should have development and support experience on AR System, ITSM, Atrium CMDB, SRM, SLM and RKM (all >=8.* version) and dependency impacts of any changes or updates.
Skill Matrix:
Skill | Developer/Support/Configuration/ OR All | Last Used | Versions Used | Rating 1-10 ( 10 being the highest) | Comments |
BMC ITSM | |||||
AR System, | |||||
Atrium CMDB | |||||
SRM | |||||
RKM | |||||
SLM |
Thanks & Regards…
Lucky
Sr.Recruiter
Integrated Technology Strategies, Inc.
1140 Heartwood Drive | Cherry Hill | NJ 08003
Direct: 856 519-0049 | Fax: 856-494-1333
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