Greetings from Robert,
Business Systems Analyst
Location: San Antonio, TX.
Duration: Long Term
Visa: GC, GC EAD or USC
Description:
- Involved in Business Analysis, requirements gathering using the SDLC and Agile model.
- Ability to convert business requirements into technical specifications.
- Requirements Elicitation - Requirements Management and Analysis - Ability to define, document and manage business requirements to the smallest set that will provide the biggest impact in advancing business objectives.
- Ability to translate business requirements into business solutions for end-user adoption and productivity improvement.
- Functional Design - Ability to translate business requirements to functional designs using analysis and design techniques.
- Adherence to Standards - Ability to create solutions that adhere to and incorporate standards.
- Business Requirements Testing and Validation - Managing traceability of business requirements through testing and validation process.
- User Acceptance Testing - Collaborates with stakeholder in testing for acceptance of end user business solution.
- Business Relationship Management - Ability to engage business sponsors and contribute to their targeted business outcomes.
- Solid understanding and experience in Agile methodologies and SCRUM process.
- Proven experience in technical requirements gathering, business process workflow documentation, acceptance criteria, breaking down the high level requirements in small epics/technical requirements, prioritization of the requirements.
- Solid communication skills with variety of stakeholders in different forms of communication.
- Good understanding of the software development technologies and platforms like OO concepts, data integration, SOA etc.
- Has engaging personality and positive to drive to make the project successful.
- Has an eye of detail, some experience in software quality and testing is preferred.
In Addition to above generic BSA skills, below are the expectations for the individual BSA roles:
Position 1:- Support delivery BSAs
- Ticketing knowledge is required, ServiceNow knowledge advantage
- Advantage if have been on customer calls
- 1 of the 2 Support delivery BSA roles, requires ServiceNow experience. Other one requires any ticketing experience.
Position 2:- Portals & mobile BSA
- Should have worked on UI side of things
- Experience with identity management - SSO, federation, identity & access management
Position 3:- Billing BSA
- Little more techno functional
- Integrations background
- BRM experience for billing role preferred or at least billing exp. required (billing recurring, subscription experience) - preferably in the service industry
- Some tax knowledge also helpful
- Background around AR and collections will be helpful
- Some familiarity with SFDC also helpful
Position 4:- ERP BSA
- Understands contracts, inventory, some finance modules like GL
- Oracle EBS financials would be good or at least finance knowledge.
- Good troubleshooting experience
With Regards,
Robert | Senior Technical Recruiter | Platinum Infosys Inc
Phone: 214-989-3376, Ext: 201 | Direct: 214-550-0248 |Email ID: robert@platinuminfosys.com | visit us @ www.platinuminfosys.com
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