Tuesday, October 28, 2014

Immediate Opputunity for Accounts Receivable Analyst (US Process) @ Dell Bangalore

Job Title : Accounts Receivable Analyst

Location : Dell tech Park, Bangalore

Duration : 5-6 months

Shift timings : US Time Zone moment (Night Shifts) Shift timings-6.30PM to 3.30AM

 

Please send your resumes to Sathishkumar.b@avvasinfotech.com


Job Description:


Cash Applications

 

·         Effective written & oral communication in interaction with internal & external customers.

·         Verify all batches are posted and recorded by the Team on a daily basis

·         Involve in managing the workflow i.e. allocation of work based on various activities within the process

·         Initiate action and meet deliverables for special assignments like Root Causing, Process improvements and CSA audits for better Customer Experience.

·         Resolving and getting resolved all Rec items created in the process.

·         Ensure Business controls for the process and standardize the same across all activities in the process.

·         Elimination of Non-Value Add Activities through process improvements initiatives.

·         Develop self as an expert in the process by learning all activities in the process.

·         Ensure accuracy of the all the processes at 100%.

·         Follow up on errors & ensure effective correction.

·         Communicate with the manager & discuss with the team on the errors & steps to avoid them in future.

·         Batch postings to be completed on time.

·         All items with instructions to be worked upon.

·         Refunds, Lift & Re-apply requests, special requests, escalations.

·         Identify developmental training needs & attended at least 3 GFS wide training programs per year.

·         Taking initiative to run team building activities, take down Minutes of meeting, handle reporting requirements, SPOC for admin issues-BCRP, IT, Facilities, Stationery requirements for the group etc.

·         Training Adherence- Ability to ramp up per the ramp up expectation plan week on week for all new hires.

·         Complete all Dell mandatory compliance courses in a timely manner

·         Timely & accurate completion of assigned tasks with minimal support and direction.

·         Individual take ownership to communicate results achieved against the goal assigned proactively and escalates issues/concerns hampering performance in a timely manner.

·         Utilization of Official Resources (E-Mail/Phone/IM etc.): Using emails only for clarification of queries with co-team members, business partners and other Dell departments with minimal usage for personal reasons.

·         Ensured high integrity and trust in managing the assigned work.

·         Willingness to help peer in time of need & maintain a good rapport within the peer group.

·         Ability to resolve peer related issues amicably.

·         Ability to recognize & appreciate the good work done by a co-worker.

·         Participation in Team Meetings, Outings, Fun Activities & Team building activities.

·         Be the Reason for External Customers to buy Dell & Delight Internal Partners to seek our services.

·         Minimize escalations at process level through increased efficiency & effectiveness.

Kindly let me know if your friends/Colleagues looking for this opportunity.


Please send your resumes to Sathishkumar.b@avvasinfotech.com


Regards,


Sathish Kumar

M : +91-9003727017 | O : 080 – 67150425

Email : Sathishkumar.b@avvasinfotech.com


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