Hi BusinessPartners,
Hope you are doing great!
Please find below mentioned job description and revert back with the updated resume to lucky@itstrategiesinc.com
Job Title: ServiceNow Architect
Location: Philadelphia, PA
Duration: 6+ Months
ServiceNow Architect
Lead engagements as the Subject Matter Expert (SME) on CSM, Field Services and Knowledge best practices.
Drive the customer roadmap discussions and decisions.
Provide advisory services around the customer charter(s).
Lead business process (re)design sessions in a consultative approach.
Improvement and gap analysis of current / to-be processes during workshops with key customer sponsors and stakeholders.
Become trusted advisor status with the customer throughout the transformation
Identifying areas of process improvement (efficiency and effectiveness) and recommending solutions that detail pros, cons and risks.
Promote continuous process improvement practices through process metrics /KPI's, dashboards and role accountabilities.
Facilitate training, knowledge transfer and experience-sharing sessions.
Lead partnership with the Product Management teams to ensure alignment with product direction and communicate product improvement recommendations to the customer base
In order to be successful in this role, we need someone who has strong technical understanding and experience in one or more of the following areas:
Minimum of 5+ years custromer services experience with ServiceNow
Bachelor degree or equivalent technical / business qualification through experience.
Minimum of 5+ years of Professional Services experience.
Proficient in process management
Extensive experience driving large scale, complex global change initiatives and programs to a successful implementation.
Demonstrated project management skills.
Strong interpersonal and people management skills.
Strong analytical
Strong presentation and communication
Lucky Pawar
Sr Technical Recruiter
Integrated Technology Strategies, Inc.
Direct: 856 519-0049
Yahoo/Gtalk IM : laxmikanthpawar
You received this message because you are subscribed to the Google Groups "SureShotJobs" group.
To unsubscribe from this group and stop receiving emails from it, send an email to sureshotjobs+unsubscribe@googlegroups.com.
To post to this group, send email to sureshotjobs@googlegroups.com.
Visit this group at https://groups.google.com/group/sureshotjobs.
For more options, visit https://groups.google.com/d/optout.
No comments:
Post a Comment