view the job in browser: Jobboard.aquainsys.com
Title: Platform Engineer
Location: San Francisco, CA
Detail:
Platform Engineer
SFO , CA (Remote Till COVID) (Local Candidates will be highly preferred)
Manage, administrate, and help scale our global fleet of MDM connected devices macOS, Windows, ChromeOS, and Mobile devices.
Package applications and tools for distribution across the environment.
Work closely with the Service Desk organization to clarify and provide guidance for CPE policies and procedures.
Provide engineering support and troubleshooting support for escalated service requests.
Administer client endpoint configuration and security compliance standards using tools such as Chef, Workspace ONE (Airwatch) MDM, AutoPilot/Beyond Corp, Intune MDM, Azure-AD and Munki.
Create and update documentation for Client Platform Engineering processes and procedures
Design detailed monitoring and reporting dashboards for the fleet and related infrastructure.
Ensure device compliance by monitoring device dashboards, metrics, and logs, and remediating non-compliant devices.
Help architect, build and support a robust testing and QA infrastructure program
Continuously challenge the status quo, and push the envelope with solutions that will make our users more efficient and effective. Identify and remove friction wherever it exists, and bring delight to our users.
Partner with other IT teams to create a great experience for our users.
Basic Qualifications
3+ year experience managing macOS or Windows devices at enterprise scale.
Familiarity with configuration management software: Chef, Salt, Puppet, Ansible, SCCM, etc.
Experience with MDM software: WorkspaceONE, JAMF, MobileIron, Intune, or similar.
Strong experience managing client operating systems with a configuration-as-code first approach.
Preferred Qualifications
Customer-focused with good communication and interpersonal skills.
Passion for automating processes and making business functions more efficient.
Experience managing client operating systems with any combination of MDM and code-based configuration management, specifically MDM Policy and Chef.
Comfortable deploying and scaling open-source client platform tools: osquery, Munki, Gorilla, InstallApplications, Nudge, UMAD, etc.
Exposure to Automated Device Enrollment programs such as ABM / DEP, Android Zero touch, or Windows AutoPilot.
Experienced in collecting and reporting KPIs and metrics including patch management, performance, and evaluation of the user experience.
Apply with Resume at : Jobboard
Thanks and Regards,
Swapna Kundu
Aqua Information Systems Inc. 300 N Pottstown Pike, Suite # 130 Exton, PA 19341 Contact No: 215-666-5692 Fax: 215-600-1617 Email: skundu@aquainsys.com GTalk: skundu@aquainsys.com
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