ServiceNow / ITSM
Princeton, NJ
Contract-to-hire
Required Skills:
Minimum 5-10 yrs. work experience, preferably in a service management environment.
Strong knowledge of the full software/application development cycle, particularly in an agile environment: design, coding, testing, release, maintenance and the ability to document requirements for custom code and development.
Proven strong contributor with excellent verbal/written communication skills.
Proficient in mapping business rules to processes.
Ability to elicit, interpret and analyze functional and technical requirement documents.
ITIL v3 Foundations certification required; ITIL intermediate certifications strongly preferred; ITIL Expert certification preferred
Four to six years of experience managing people, process, or projects, including at least two years of service management experience.
Proficient in javascript, as well as the use of reporting software, ITSM tools, diagramming and project management software.
Understanding of complementary industry standards, such as SDLC, Agile, etc.
The final candidate will be required to complete a background check successfully.
Thank you for your time and consideration,
Thanks & Regards,
Junaid Mohammed | Senior Technical Recruiter
iWork Solutions
Direct: 609-512-6017
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