Please respond at eswar@dvitechnologies.com
Role: Genesys Cloud Administrator
Duration: 18 Months
Work Location: Remote until end of 2022; Contractor Must be ready to work onsite in future at New Brunswick, NJ
Required high level skills:
Experience troubleshooting, developing and deploying Contact Center technologies (Genesys) in a complex, ambiguous environment.
Possess strong influencing and negotiating skills, while building constructive relationships with business IT and non-technical business partners.
Hands on experience and knowledge of third-party dependencies, including but not limited to: network technologies (including L2/L3 LAN & network security), Voice communications protocols, Cloud based Voice services.
Possess ability to work independently and drive alignment in a global environment through strong communication and empowerment are desirable traits.
Design, configure and test Contact Centers (e.g., Genesys Pure Connect or Genesys Cloud)
Provide engineering oversight and direction on Contact Center implementations and other 3rd party solution deployments within J&J
SDLC Documentation and standards creation
Knowledge of Iris (Service Now) (optional)
Please send me below info along with updated Resume, Photo ID and Visa copy.
Full Name:
Email-ID:
Contact no:
LinkedIn ID:
Current Location:
Relocation:
Visa Status:
Availability:
Education: Masters/Bachelors (Degree, University & Passed out year)
Total Experience:
Hourly rate:
I will contact you, if I need more information
Thanks & Regards
Eswar Kusam
DVI Technologies, Inc. "Building Confidence in You"
800 McKnight Park Dr. Suite 806-B | Pittsburgh, PA 15237
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