Hello,
Hope you are doing well,
We have an urgent opening of the below position and If you have an excellent match for this position please send me the resume and contact details.
Role: IT Product Engineer
Location: Remote 100%
Duration: 6+ Months, Contract
Interview: Video
Visa: GC, USC, (EAD)
Summary:
This role is responsible for the support of the Mobile Device Management System. This IT Product Engineer role is responsible for the overall architecture and deployment of a Unified Endpoint Management solution, VMware WorkspaceOne and for the management of both MAC OSx systems and iOS mobile devices. This specific role includes but is not limited to planning, design, implementation, customer support and security and application management for MAC OSx devices. Apple Scripting experience is preferred.
Essential Duties and Responsibilities:
• Performs research and analysis of perspective new product or service.
• Assists in defining product priorities, strategies, and schedules in collaboration with stakeholders.
• Engineers a product design solution (creates an engineering design package, leads design reviews, and performs impact and risk assessments).
• Works with ITIL Service Management Team to develop a service design package which details the impact on these processes, service level, capacity management and supplier management.
• Develops schedule, scope, and coordination to execute implementation plans. (deployment) develops capacity management plans. (Detailed processes with accountable roles identified) develops release management plans. (Provide established, agreed upon maintenance windows) develops, coordinates, and executes product support plans. (Monitoring, on-call, any vendor management, incident management, etc.).
• Responsible for the development of standards and guidelines that promote sound engineering, operations, and maintenance practices.
• Meets scoped deliverables within planned budget, schedule, and requisite quality.
• Delivers creative designs and solutions that satisfy stakeholder needs and provide optimal business value.
• May serve as a work leader, in a non-supervisory leadership position, having job-related responsibilities to lead project.
• Assignments in a broad or specialty area.
• Knowledgeable in the ITIL Service Management life-cycle model.
• Proven it technical troubleshooting and project management skills.
Education/Experience Requirements:
Bachelor's degree in computer science, engineering, mathematics, business administration, or related field of study; or equivalent education, training & experience.
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