IT job: looking for Organizational Change Management consultant

Tuesday, September 26, 2023

looking for Organizational Change Management consultant

ROLE: Organizational Change Management

LOCATION: Austin, TX

The client is looking for an experienced self-starting individual to drive OCM principles into our Modernization Program including but not limited to the following:

· Drive OCM consistently across our product line in a multi-vendor environment

· Setup and drive framework for customer communications and meetings for continuous feedback from customers

· Work with client stakeholders to determine how program change impact client's staff and customers and drive those changes into the organization.

This individual should have experience working on Agile programs. The primary role and responsibility of an OCM analyst is to schedule, plan and execute releases, develop release plans, oversee release milestones, monitor related dependencies, manage risks and issues to ensure timely resolution. Executes project-level change strategies, including the measurement of change readiness and long-term sustainability. Assists in planning and designing business processes; assists in formulating recommendations to improve and support business activities. The analyst ensures the successful project delivery, long-term sustenance and continuous process improvements. Assists in creating basic test scenarios to be used in testing the business applications in order to verify that client requirements are incorporated into the system design. The OCM analyst works closely with the risk managers, application development team, quality assurance team, and other technology partners (DBAs, SAs, etc) to complete the IT Operations' tasks. Job activities include creating change tickets, performing application releases, automate production release process, create reports/status updates, refresh environments for testing and scheduling/coordinating infrastructure activities. Manages scope - review changes with the stakeholders then resolve and document those changes with the product owners. Coordinates testing and communication strategies. Manages documentation, make copies and files as needed. Tracks and reports on delinquent completion status reporting; obtains data from submitters. Reports status.

Experience in being a team player in change management process. Experience in successful collaborative efforts to execute a change management process. Possess in-depth knowledge of each line of business in order to anticipate necessary changes related to training, communications, stakeholder buy-in, behavioral change to facilitate successful implementation of software applications and systems.

Coordinates testing and communication strategies. Proven service management background based on ITIL principles and practices. Prosci or Change Management Advance Practitioner (CMAP) credential (preferred but not required)

Other duties as assigned.

Qualifications:

Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.
Years	Required/Preferred	Experience
10	Required	Experience in successful collaborative efforts to execute a change management process
7	Required	Coordination of testing and communication strategies
7	Required	Customer communications planning and execution
7	Required	Executes project-level change strategies, including the measurement of change readiness and long-term sustainability
7	Required	Experience working on Agile programs