Phone/skype Hire
Location: Columbia, SC
Duration: 12+ months
Rate: Open
Responsibilities
· Troubleshoot and recommend technical solutions for customer issues related to software setup and configuration.
· Develop workaround solutions as appropriate.
· Monitor and assess current systems and recommend hardware and software enhancements
· Act as technical resource for other IT analysts and business units by resolving complex computer equipment and systems problems
· Diagnose and resolve problems related to hardware, software, or operator error, and resolve or repair
· Escalate complex problems to other groups, Help Desk, or vendors for resolution or for support under maintenance agreements; oversee vendor work
· Install, configure, test, monitor, and maintain system and application hardware, software, and peripherals for users; install and configure servers in collaboration with WAN group
· Perform equipment and software upgrades
· Lead and execute small projects
· Maintain familiarity with current computer and network products
· Adhere to corporate information security guidelines and promote information security among coworkers
· Qualified candidate will be responsible for performing root cause analysis/resolution.
· Performs other duties and special projects as assigned.
Skills Needed:
MS System Center - Configuration Manager (SCCM)
MS System Center Operations Manager (SCOM)
MS System Center - Service Manager (SCSM)
Windows 2008/2012
Cisco ISE Configuration/Deployment & Troubleshooting
Cisco Prime
Network IP management
Brocade configuration/deployment and troubleshooting
Active Directory management
VMware Esx 5.x
Support of web-based applications for internal (intranet) and external (Internet) sites.
SharePoint 2010, 2012 and Windows Sharepoint Services
Thanks
Sandeep
Sandeep Jain
Software People Inc.
sandeep.jain@softwarepeople.us
Ph: 631-863-0299, 631-410-4741, 631-921-2111 ©
Fax: 631-574-3122
Certifications: SBA 8a/SDB, NY MWBE, VA SWaM, DE OMWBE, MA MWBE
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