Hi,
We are need of Problem Manager for Fulltime, with our DIRECT CLIENT. Please review the requirement below, If you are comfortable and available shoot your updated resume with below information.
Problem Manager
Duration: Fulltime
Location: Redmond, WA
Visa Copy Required
Job Description:
- Problem identification and recording.
- Problem investigation and diagnosis.
- Identifying underlying causes of incidents and preventing recurrences.
- Developing workarounds or other solutions to incidents.
- Submitting change requests to change management as required to eliminate known problems.
- Creating tasks to work on the problem resolution.
- Problem resolution and closure.
- Analyzing historical data to identify and eliminate potential incidents before they occur and work with customer closely.
- Identifying users to actively monitor and oversee the problem resolution process.
Skills:
- Minimum 3+ years of Problem Management experience
- Must have good understanding of networking domains
- Good experinece in performing root-cause-analysis
- Good experience Change and Incident management
| Name (Full Legal Name) | |
| Email ID | |
| Best Contact # (Home) | |
| Best Contact # (Cell) | |
| Current Location (CITY, STATE) | |
| Availability for the project | |
| Availability for Interview | |
| Work Authorization (H1B/GC/Cit) | |
| Any pending interviews/offers | |
| Rate/Salary |
Skill Matrix:
| S. No | Mandatory Skills | No. of years of experience | Experience Level | |||
| Junior | Mid-Range | Senior | Expert | |||
| 1 | IT experience | |||||
| 2 | Problem Manager | |||||
| 3 | Networking Domain | |||||
Regards,
Yunus Basha
Reveille Technologies | Charlotte, NC 28281|
Tel: 704-360-5162
Email: yunus.b@reveilletechnologies.com
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