Hello Friends,
IT Service Manager - Desktop
Location: Allen,TX
Start Date: 1/21/2013
End Date: 4/19/2013
Required Skills
Degree-level education or equivalent.
• Service and relationship management - understanding of how service contributes to the bottom line and the management of complex service relationships including delivery through virtual service team
• Metrics and reporting – ability to deliver metrics which drive action and keep all parties informed of service delivery
• Negotiating skills – negotiation skills are also required to ensure SLA's that meet customer and Experian needs
• Legal – Good general legal understanding for client contracts and SLA's
• Communication – ability to communicate appropriately to all audiences regarding complex technical matters
• Comprehensive understanding of best-practice IT Infrastructure Library (ITIL), service support and delivery processes and the related detailed procedures. (Both within own area and across the whole department).
• Flexibility to work outside of hours and to travel as required
Resumes with the following information will be given preference.
Full Name:
Current Location:
Relocation:
Availability:
Work Authorization in US:
Contact Number:
Email:
Rate on C2C:
Please ensure candidates have all skills listed under "Required Skills" in their resume.
Reply - Pavan@everestcom.com
--
You received this message because you are subscribed to the Google
Groups "Tech_Recruiters" group.
To post to this group, send email to tech_recruiters@googlegroups.com
To unsubscribe from this group, send email to
tech_recruiters+unsubscribe@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/tech_recruiters?hl=en
Get Paid To Read Emails. Free To Join Now!
http://www.emailcashpro.com/?r=antonynj
No comments:
Post a Comment