Requirement Sr. Developer (sip Voice Voip) - Phoenix , AZ

view the job in browser: Jobboard.aquainsys.com


Hi all,
We had an immediate requirement so please look at the JD below and reply back ASAP.
Job Title: Sr. Developer (SIP Voice VOIP)
Location: Phoenix - AZ
Skill Description : 
SA , M  (Voice, IVR and Multi-channel)
• Routing Development Experience in Contact Center Solutions (Voice, IVR and Multi-channel)
• IWD, Outbound Solutions, OCS
• Experience in developing Routing workflows using Composer
• Extensive SCXML troubleshooting
• Experience in Orchestration Server
• Extensive knowledge in Genesys rule authoring tool (GRAT), Genesys rune engine(GRE)
• Experience in Genesys Intelligent Automation (GIA)
• Experience in designing, developing and debugging routing solutions implemented using Genesys Orchestration Server, Genesys Rules Engine and URS
• Working knowledge of Genesys Framework, reporting, routing and multi-channel components
• Ability to architect routing design and development for new solutions that will be implemented for the customer
• Clear understanding of reporting (GIM/ICON) schema and impacts to reporting with respect to routing changes
• Experience in troubleshooting routing issues in production on call
• Excellent Communication and interpersonal skills
• Configuration management tools
• Extensive knowledge on SIP , gateways, Circuits.
Primary Responsibilities :
- Develop new and/or enhance existing application or system code as assigned or provided in technical specifications
- Perform the day to day functions such as running of existing programs, applications, jobs, reviewing logs for errors, writing or editing software and code, performing testing activities, and updating documentation
- Coordinate activities with other technical and functional areas as required
- Work may include sensitive healthcare information, data, trends, or claims
- Support other team members, removing technical road blocks, and suggest new technical solutions
- Work may include sensitive healthcare information, data, trends, or claims
- Support other team members, removing technical road blocks, and suggest new technical solutions

Link: Apply with Resume at Jobboard








Thanks and Regards,

S. Diwakar Yadav

Aqua Information Systems Inc.



300 N Pottstown Pike, Suite # 130


Exton, PA 19341


Direct: 484-485-7958


Fax: 215-600-1617



Email:

dsaripilli@aquainsys.com



GTalk: Diwakar Yadav





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