Thursday, December 7, 2023

Make sure the consultant name in Subject line

Role: Program manager

Locations: Rochester, MN – Prefers locals

Duration: 12+ Months.

 

Job Description:

Need a good program manager with an automation background, who has experience with governing/leading the automation program and think about scaling the automation vision for customers.

 

Mandatory skills: Program management, client management, RPA, automation, COE, team management

 

 

 

• Develop the vision, strategy, and value proposition for entire automation CoE program and help to enhance Operational & Governance Model

 

• Collaborate with customer for Strategy, Planning and Risk Management

 

• Define and establish processes for Quality Management, Metrics and Risk Management

 

• Define key metrics for CoE program effectiveness and provide oversight and direction on performance metrics to ensure SLAs are met

 

• Manage resources, productivity, benchmarking volumes and facilitating proactive issues and risk identification and resolution, the development and implementation of strategies aimed at both building the unit and optimizing unit performance.

 

• Team management

 

• Establish clear and measurable goals that drive continuous improvement.

 

• Accountable for deliverables and is first point of escalation.

 

• Support in marketing and socializing Automation CoE program.

 

• Enable centralized Automation Steering Governance and drive weekly/monthly governance meetings to show the value of the program to leadership.

 


Chandu A

Manager (Operations)

Chandu@TekCombine.com

Suite #204, 8405 Sterling Street,

Irving - Texas - 75063.

linkedin.com/in/chandu-akkineni-51a512198

Hangouts: aforakkineni

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