SNow Project Manager - Remote

Role: SNow Project Manager

 

Job Description:

Service Management Project Manager, a self-driven individual who would be accountable for managing & driving end-to-end ITSM programs (constituted of multiple projects). Examples of projects could be e.g. to implement various ITIL® processes utilizing tools like ServiceNow® etc., service catalog transformation, drive automation across IT services & respective technical processes etc.

 

Job Description:

•                     Collaborating with stakeholders to assess project requirements, review strategies, Drive decision, implementation and governance

•                     Managing several key/strategic projects at any given point in time preferably for ITSM

•                     Stakeholder Management (internal/ client) up to the Director/ VP career stage while ensuring high levels of client satisfaction

•                     Handling commercial acumen i.e. Estimation, Budgeting, Earned Value Analysis, Maintaining GM & OI

•                     Maintaining strong business communication, presentation and conflict management

•                     Maintaining and delivering quality metrics, burn down charts, progress and status reporting at Portfolio Level

•                     Managing relationships & status reporting within the organization, with clients & applicable third parties

•                     Managing internal and external dependencies for the projects

•                     Create and track a plan to deliver the program goals, including the technical implementation plan

•                     Manage dependencies across platform and technology teams to deliver transparency and visibility for key deliverables

•                     Scope (requirements)/ backlog management, quality management and risks and issues management

•                     Create & manage end-to-end program plans

•                     Accountable for end-to-end delivery of overall project

•                     Accountable & lead to deliver agreed solutions with agreed quality

Chandu A

Manager (Operations)

Chandu@TekCombine.com

Suite #204, 8405 Sterling Street,

Irving - Texas - 75063.

linkedin.com/in/chandu-a-51a512198

Hangouts: aforakkineni

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