Urgently required: Desktop Support Engineer

Hi Partners,

Kindly let me know if you have any consultant for the following requirements.

 

Position: Desktop Support Engineer

Location: Kansas City, MO

Duration: 3 months

 

Job Description

Responsible for handling network printer related tickets.

Responsible for handling Patch management, Antivirus management, Asset management.

Handle escalations, VIP incidents and SLA breaches

Maintain Anti-Virus and Patch upgrades, patches etc.,

Maintain and Administer Tivoli End Point Manager

Knowledge of administering OS image management and deployment related activities

 

Skillset:

Understanding of ITIL V3

Understanding of Desktop & Laptop backup

Tivoli Asset Management; R-Admin; IBM Big Fix tool;

Understanding of GoTo Meeting, McAfee, Wavelink etc.,

Certified Microsoft MCP / MCTS

Proficiency with Desktop Support related tools.

Microsoft SMS/SCCM; VMware View Manager 4.1

 

Thanks & Regards

 

Raja
Burgeon IT Services LLC.
619 New York Avenue, Claymont, DE 19703
Phone No. : 302-338-9683; 302-220-4724, Fax : 302-355-1559
Email Id : recruiter@burgeonits.com Website: www.burgeonits.com

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