urgently required : Desktop Support Engineer

Hi Partners,

Kindly let me know if you have any consultant for the following requirements.

 

Please respond back with an updated resume and all inclusive rates to nivas@burgeonits.com

 

Position: Desktop Support Engineer

Location: Kansas City ,MO

Duration: 3 months

 

Job Description

·        Responsible for handling network printer related tickets.

·        Responsible for handling Patch management, Antivirus management, Asset management.

·        Handle escalations, VIP incidents and SLA breaches

·        Maintain Anti-Virus and Patch upgrades, patches etc.,

·        Maintain and Administer Tivoli End Point Manager

·        Knowledge of administering OS image management and deployment related activities

 

Skillset:

·        Understanding of ITIL V3

·        Understanding of Desktop & Laptop backup

·        Tivoli Asset Management; R-Admin; IBM Big Fix tool;

·        Understanding of GoTo Meeting, McAfee, Wavelink etc.,

·        Certified Microsoft MCP / MCTS

·        Proficiency with Desktop Support related tools.

·        Microsoft SMS/SCCM; VMware View Manager 4.1

 

 

Thanks & Regards

 

Nivas
Burgeon IT Services LLC. 
619 New York Avenue, Claymont, DE 19703
Phone No. : 302 371 9586 ; 302-338-9683,  Fax : 302-355-1559
Email Id : nivas@burgeonits.com Website: www.burgeonits.com

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