Salesforce (with SugarCRM support/migration background)

Hl All

 

Kindly let  me know do you have any one for the below position. Please share the resumes along the contact details ASAP.

Share the resumes to sam@ampstek.com

 

Salesforce (with SugarCRM support/migration background)

Location: Norfolk, VA

Job Type: C2C

Rate: $DOE/hr.

6 Months

 

REQUIREMENT:

SALESFORCE, DATA LOADER, APEX EXPLORER, AJAX TOOL KIT, SALESFORCE APIS, SUGAR CRM,JAVASCRIPT; TABLEAU; KEYSURVEY 8.4; DOCUSIGN KNOWLEDGE IS PREFERRED, ORACLE OR SQL SERVER, OKTA CLOUD, DUO ACCESS GATEWAY (DAG) IS MANDATORY.

 

Competency	Minimum Experience	Proficiency	Importance
Tableau	03-Three Years	Intermediate	Required
CRM Analytics	05- Five Years	Expert	Required
Core Java	05- Five Years	Expert	Required
SQL	05- Five Years	Expert	Required
Salesforce	05- Five Years	Expert	Required

 

Job Responsibilities:

• Bachelor's or Master's degree in Computer Science or equivalent technical work experience with Salesforce Certification.
• Strong work experience with: Visualforce,Process Builder,Workflow Rules,Apex,SOQL,HTML,CSS,JavaScript,Visual Workflow,Email to Case,Reporting,Service Console,JAVA and Duo Access Gateway (DAG) Understanding of software skills such as business analysis, development, maintenance and software improvements.
• Incident and problem management, including root cause analysis and follow up. Coordination of all relevant parties during client facing outages. Timely escalation of complex issues or problems .Manage production readiness/permit to operate process, ensuring all changes are properly approved, tested and include relevant back out plans.
• Perform and seek to continuously improve the monitoring of the application environment and supporting infrastructure. This includes server hygiene standards for patching, end-of-life hardware, on-boarding new infrastructure.
• Participate in crisis management events, supporting resolution activities and providing regular status updates to front-line support teams and business users and define/track remediation actions to close. Flexible enough to work for extended hours and on weekends as needed to handle high priority issues, production recoveries, provide support to Dev & Infrastructure Releases.
• Communicates with line of business and management the overall status and health of the application • Definition and maintenance of operational run books and other documentation.
• Meet all disaster recovery, sustained resiliency and recovery time objectives Job Requirements • Provides on-call support for triaging problems and coordinating with various support teams across the organization and carry out activities related to incident and problem management.
• Performs trouble shooting, analysis, research and resolution using advanced query and APEX and JAVA programming skills. Conducts root cause analysis.
• Also, responsible for development and support of several applications that have been customized in Salesforce.
• Exhibit a strong sense of urgency for high severity incidents. Able to assess the customer impact and provide tactical solutions.
• Extensive experience in application development and/or production management, Supports existing business systems applications. Performs additional job duties as required which includes patching support and updates.
• Looks for areas of improvement in monitoring, application stability, speed of determining root cause, and able to contribute to Automation.
• Experience developing in a CI/CD, DevOps model ,application production support experience .
• Salesforce plan customization, programming in APEX and JAVA, Visualforce, and the Web Services for Salesforce APIs including SOAP and REST APIs, Bulk API, and Metadata API.
• Ability to understand existing SFDC functionality and code custom extensions/modules wherever required.
• Ability to build custom integrations between SFDC and other software, includes SugarCRM support & migrations to Salesforce.
• Experience with third party APIs to upload data into Salesforce and export data out of Salesforce into external tools.
• Hands on experience with Apex, Visualforce Pages, Visualforce Components, Workflows & Controllers • Experience with relational databases such as MySQL, Oracle, and SQL Server.
• Excellent oral and written communication skills.
• Excellent Trouble shooting skills Competencies ,Certification on Salesforce (Developer and Administration), Data Loader, APEX Explorer, AJAX tool kit, Salesforce APIs, Javascript; Tableau; KeySurvey 8.4; DocuSign knowledge is preferred.
• MySQL, Oracle, and SQL Server.LDAP, Duo Access Gateway (DAG) is mandatory.
• IT Architecture & Design, programming with ITIL Certification

 

 

Thanks

Sam

Manager-Talent Aquisition Team

Ampstek

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