We are looking for Genesys IVR Developer as well as CTI Developer

Hi,

 

Please submit your resume to rao@solutionhubinc.com or call me at 404-474-4721

 

We are looking for Genesys IVR Developer as well as CTI Developer

Location: Jackson, MI

Duration: 6 months

 Job Description:

 

·               Experience 5 – 7 years

·               Manages scope, functional and Non-functional requirement for the entire project;

Works in close co-ordination with design & delivery team;

·               Responsible for functional risk management and any issue resolution in the project;

·               Disassembling the system into subsystems or components;

·               Should be able to provide business process re-engineering solutions for the problems raised by the customer

·               Does on time delivery and has /high dependability factor without follow ups.

·               Takes responsibility for resolving a crisis situation and sees that it comes to a logical conclusion (even if beyond one's direct deliverable)

 

Technical Skills Required:

1. Genesys Interactive Voice Response Unit is the IVR Application
2. Genesys GPlus Adapter integration with SAP CRM 5.0/SAP CRM7.0
3. Genesys Voice Portal Provisioning Tool
4. Genesys CTI

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Thanks & Regards

Rao

Off: 404-474-4721

rao@solutionhubinc.com

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