Monday, September 24, 2012

~~ Technical Recruiters Network ~~ Urgent required: Messaging Analyst

Hello,                                                     

Please let me know if you have any good candidate for this position.

 
Messaging Analyst

Location: Dublin,OH

Duration: 3 months

 

MUST HAVES:

1. Experience with Active Directory

2. Microsoft Exchange

3. Microsoft Outlook

 

DESCRIPTION OF WORK:

The Messaging Services team supports approximately 20,000 user accounts across all of Cardinal Health business segments. The team

primarily handles Exchange mailbox creation, Exchange server administration and functions, Outlook tier 3 troubleshooting, as well as

troubleshooting and administration of BlackBerry/Active Sync, RightFax,Office Communicator (OCS)/Lync and IronPort technologies. The team

focuses on daily transactional responsibilities in the form of Clarify tickets submitted by the EIT Service Center. They also assist the Messaging

Engineering team in the role of assisting with projects as needed. The team consists of 5 analysts and caseload per month averages 2,500.

 

GENERAL RESPONSIBILITIES:

• Active Directory administration of user objects, distribution groups and group mailboxes

• Microsoft Exchange 2010 server administration in a global enterprise environment

• Provide escalation resolution for electronic messaging issues

• Customer support for Microsoft Outlook troubleshooting at the Tier 3 level

• BlackBerry/Active Sync user administration and troubleshooting

• Administration and troubleshooting of RightFax Accounts

• Administration of IronPort devices for internal SMTP relay and external SPAM filtering

• Troubleshooting Mail flow issues using IronPort's Mail Flow Central for external mail and Exchange Message Tracking for internal mail.

• Implement and support policies, procedures, and standards

• Support regulatory controls such as SOX, HIPPA, FDA

• Provide knowledge transfer and mentoring for global tiered support personnel

 

EDUCATION:

Four year degree in Management Information Systems, Computer Information Systems and/or 3 years equivalent experience.

 

SKILLS:

• 2+ Years supporting Microsoft Outlook 2003 / 2007 / 2010

• 2+ Years administering a Windows 2003 / 2008 Active Directory environment

• 1+ Years experience with Microsoft Exchange 2007 / 2010.

• 1+ Years experience with Blackberry Enterprise Server 5.0 administration,

• 1+ Years experience with OpenText RighFax,

• 1+ Years experience with IronPort technologies

• 1+ Years experience with Microsoft Lync Server 2010

• 1+ Years experience with Microsoft Lync 2010 client

• Advanced knowledge of Microsoft operating platforms and Office applications (including Visio & Project).

• Proficient with IP services such as WINS, DNS and TELNET.

• Practical experience coding in Visual Basic and/or Visual Basic Scripting.

Knowledge of Active Directory Service Interfaces (ADSI), ActiveX Data Objects (ADO), Collaboration Data Objects (CDO), Jscript, VBScript,

Windows Management Instrumentation (WMI), HTML, ASP & Powershell.

• Experience with various network topologies such as: Ethernet, Token Ring,Wireless.

• Experience with various Firewall solutions such as: Checkpoint, PIX and Microsoft ISA.

• Industry certifications such as MCSE, ASE, Server+, Network+, A+ are not required but highly preferred.

• Strong written and oral communication skills, including the ability to facilitate communication and coordination with network users throughout the company

• Must be able to deal appropriately with confidential information

• Demonstrates strong work ethics

• Attention to detail

• Ability to work with minimal guidance

• Solid professional and customer service skills

• Able to work independently and as a member on a high performance team

• Provide client support, develop documentation and manage processes when changes occur

• Train/mentor Tier I support services

 

PHYSICAL REQUIREMENTS:

• Must be able to work well under all types of situations.

• Excellent problem solving and judgment skills.

• Able to work on multiple tasks simultaneously.

 

WORK ENVIRONMENT:

• Normal professional business office environment with considerable work on a PC.

• Must be able to work independently and have the capacity to resolve issues.

• Must be able to work closely with resources required for a project, ensuring adequate resources are available to meet customer's expectations 

 
 

Regards

Aman Bhattacharya

abhattacharya@dsrminc.com

--
You received this message because you are subscribed to the Google
Groups "Tech_Recruiters" group.
To post to this group, send email to tech_recruiters@googlegroups.com
To unsubscribe from this group, send email to
tech_recruiters+unsubscribe@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/tech_recruiters?hl=en
 
Get Paid To Read Emails. Free To Join Now!
http://www.emailcashpro.com/?r=antonynj

No comments:

Post a Comment