Hello,
Please let me know if you would be interested for the below mentioned position, please send the profile to pankaj@ostream.us
Title: Technical Writer
Location: Salem, OR
Duration: 3+ months
Specifications:
· The client is in urgent need of Technical Writer who Writes a variety of technical articles, reports, brochures, and manuals for documentation for a wide range of uses.
· May be responsible for coordinating the display of graphics and the production of the document.
· Typically requires a bachelor's degree in a related area and at least 2 years or equivalent experience in the field or in a related area.
· Familiar with standard concepts, practices, and procedures within a particular field.
· Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks.
· A certain degree of creativity and latitude is required.
Objectives:
· Create templates for processes, procedures, and workflows.
· Document processes, procedures, and workflows for the Information Technology Department.
· Topics can include, but are not limited to: the process, procedures, and workflow for managing tickets within the service management system; incident escalation; IT governance; project and portfolio management; and new employee training.
Performance:
· Meet with IT staff involved with the processes, procedures, and/or workflows to document the current ("as is") processes, procedures, and workflows for the selected topics.
· Document processes, procedures, and workflows for the Information Technology Department.
· Topics may include, but are not limited to: the process, procedures, and workflow for managing tickets within the service management system; incident escalation; IT governance; project and portfolio management; and new employee training.
· Create templates for processes, procedures, and workflows.
· Document the future ("to be") processes, procedures, and workflows for selected topics.
· Review the future processes, procedures, and workflows with the IT Governance committee.
· Submit the approved documentation to the IT Governance Manager for internal
Thanks & Regards
Pankaj
Object Stream, Inc.
5501 Newcastle Ave #124, Encino,CA 91316
Phone : 909 222 1901|Fax : 760 512 0192
Email : pankaj@ostream.us
URL : www.ostream.us
Gtalk & IM : patt11479
Linkedin : http://www.linkedin.com/in/pankaj79nath
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