Immediate need for an experienced (senior) Contact Center /Telecom Architect & Project Manager for long-term engagement
location : NJ
Duration: 12+ Months
Functional/Technical Requirements
Bachelor's degree in Computer Science or equivalent
8-10 years of progressively responsible work experience in network and telecom architectures and/or operations in a large, dynamic enterprise IT organization.
5-7 years of IT management experience
Ability to be on call for incident escalations and management
Experience:
InContact Telephony: 5 years
SIP components (i.e. session mgr & session border controller: 1 year
IT Management: 6 years
Network and Telecom architecture: 8 years
Nice\InContact contact center platform technologies: 5 years
Thanks & Regards
Jonna Sreenivas
Ph: 732-623-9820
Fax: 469-320-1516
Email: sjonna@debiansystems.com
13150, Coit Rd, Suite 305, Dallas, TX-75240
LinkedIn: https://in.linkedin.com/in/sjonna
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