Immediate Opening Cisco Voice Engineer - Raleigh, NC

view the job in browser: Jobboard.aquainsys.com


Role – Cisco Voice Engineer
Location – Raleigh, NC (Initially Remote)
Duration:Longterm
Skills:
Cisco 
troubleshoot 
Cisco IPCC
Cisco AVVID
Microsoft SQL
JOb Description:
You can provide 2nd/3rd level technical support on a worldwide basis to customer sites where Cisco IP Contact Center (IPCC) and other Cisco Call Center applications are deployed
You have excellent communication skills and the dream to ensure customer success
You love supporting and troubleshoot IP Contact Center and Voice products
You are passionate about groundbreaking technologies
You want to be part of a tight-knit team that collaborates with like-minded innovators in a fun and flexible culture
Desired Skills:
Cisco IPCC, IPCC Express, Unified Communications Manager, and Cisco Unified CallManager CUCM Express (formerly Cisco CallManager Express) IP-PBX
Call Center Intelligent Contact Manager, Unified Contact Center, Unified Messaging, Voice Solutions, Cisco IPT related products
Cisco AVVID products – Unity, Unity Express, Architecture for voice, video, and integrated data
Cisco Voice portals, Voice Gateways
VoIP protocols such as SIP, MGCP, SCCP, H.323, RTP/SRTP
PBX, TDM, IPBX
IP-IVR
The minimum requirements for this role are:
You have 4-6 years experience crafting, deploying, configuring, supporting, trouble shooting, debugging and administering General IP Contact Center and Voice-focused products, devices, and technologies for small, medium, large and/or enterprise businesses.
You need 2-3 years Administrator level knowledge of either Microsoft Windows or Unix
You have 2-3 years working knowledge of Networking industry, products and protocols
You also have 2 or more years of Database experience (Oracle, SQL, Sybase) Microsoft SQL server, Active Directory, Exchange
And finally, you have 2+ years Microsoft Operating System troubleshooting, Network Design and Implementation
 
 

Link: Apply with Resume at Jobboard


Thanks and Regards,

Sandhya Chukka
Aqua Information Systems Inc. 300 N Pottstown Pike, Suite # 130 Exton, PA 19341 Contact No: 484-485-7159 Fax: 215-600-1617 Email: schukka@aquainsys.com GTalk: schukka@aquainsys.com

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