view the job in browser: Jobboard.aquainsys.com
Title:Service Now
Location: New York
Key Skill with Service Now Developer
Responsibilities
Design and develop new ServiceNow applications and services for ITSM modules of ServiceNow, including ITSM Standard modules, Conversational bot integration with MS Teams, Now Mobile app, and Portal.
Expertise in ServiceNow processes or business modules (ITSM, ITBM, Performance Analytics a plus)
Own and manage the integration of 3rd party systems with ServiceNow; MID server, web services (SOAP and REST), email and other relevant integration technologies
Create or enhance various ServiceNow components such as business rules, flow designer, workflow, request catalog, client script, and script include, UI policy, UI action, portal, UI macro, etc.
Develop and support reactive requests for troubleshooting or identifying root causes
Load, transform and maintain data between ServiceNow and other systems
Utilize scripting tools and ServiceNow functionality to automate tasks within ServiceNow
Troubleshoot automation issues and find practical solutions to address barriers, enabling forward movement in the application lifecycle.
Deploy update sets to production environment following defined change control processes
Complete any development and testing tasks related to ServiceNow releases
Monitor ServiceNow performance and processes to stay within the stated KPIs
Develop and customize system to meet business needs.
Ability to work closely with the Management, Platforms & Product teams, to translate their requirements into deliverables within the ServiceNow platform.
Contribute to KKR’s overall ITSM strategy
SME plus has hands on knowledge of Security/VRM/ BCM/ ITSM modules.
Will be working with rollout of the set modules from Security Operations, Vendor Risk and BCP perspective.
Worked on different third party integration( SecOps tools, Coupa, SCC and Infloblox etc)
Excellent written and verbal skills.
Requirements
At least 5-7+ years of hands-on experience with the development, configuration, implementation and support of production and non-production ServiceNow instances
Experience with Web Technologies (XML, HTML, JavaScript, Angular JS, Web Services, etc.) and working in a SaaS environment
At least 5 years of hands-on experience with JavaScript, Java and HTML are required
Minimum of 3 years of experience with common web technologies and networking (e.g., XML, HTML, JavaScript, AJAX, CSS, HTTP, TCP/IP, etc.)
Experience with Conversational bot with MS Teams and user conversations for Incident/Requests
ServiceNow Application Developer and or System Administrator Certifications are required
Demonstrated proficiency with the use and management of APIs
Provide overall maintenance of the ServiceNow platform
Link: Apply with Resume at Jobboard
Thanks and Regards,
Vinay Bhaskar Nadigatlla
Aqua Information Systems Inc. 300 N Pottstown Pike, Suite # 130 Exton, PA 19341 Contact No: 302-200-0939 Fax: 215-600-1617 Email: vnadigatlla@aquainsys.com GTalk: vnadigatlla@aquainsys.com
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