Very Urgent Needed Remedy Developer / Administrator--3 - 6 months--Jersey City, NJ.
Remedy Developer / Administrator
3 - 6 months
Jersey City, NJ
Remedy Developer / Administrator:
The primary responsibilities of this role include maintaining the Remedy application production and development environments and developing new functionality primarily through integrations and configuration.
This role is closely connected to the monitoring team with regard to CMDB data, specifically regarding events displayed via web services, support group notifications, and inventory.
An understanding of how to streamline the Remedy interface is desirable.
A qualified candidate must be self-motivated, work well independently, manage projects from inception to final deployment, and implement effective solutions.
He or she must have excellent interpersonal and communication skills to work with and support the various end users.
The ideal candidate for the job has significant experience upgrading Remedy, as well as promoting ITIL in a firm similar or greater than Jefferies in size.
The ability to conduct a needs analysis and produce a viable solution would be extraordinarily beneficial.
Required Skills:
Remedy ARS 7.1 (7.5 preferred)
ITSM 7.0 (7.6 preferred), including incident, change, asset and problem
Atrium CMDB 2.1 (7.7 preferred), including class management, federation management, and reconciliation management
Atrium Integration Engine
Web Services
Integrations with multiple systems (knowledge of PERL and XML preferred)
E-mail engine - Creating and updating tickets via incoming emails, creating HTML email templates for outgoing Remedy emails
Reporting with Business Objects & BMC Analytics (knowledge of SQL preferred
Maaz Mohd
Sr. Technical Recruiter
CAT Technology Inc.
Hasbrouck Heights| New Jersey.
201-257-5081 Ext 229
201-255-0319 Ext 229
Fax: 201 727 9296
Maaz@catstaffing-us.com
www.catamerica.com
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