VERY !!!!!!!!! URGENT !!!!!!!!!! REQUIREMENT
CRITICAL !!!!!!!!!! POSITION !!!!!!!!!! PLEASE RESPOND ….......
RIGHT NOW…………
Title: Technical Writer
Mode of Interview: In Person
Hire Type: Contractor
Work Location: Onsite in Washington DC
Assignment Duration: 6 Months
Labor Category: Technical Writer (Senior)
Skills / Duties / Special Remarks
Required Skills
(Minimum Mandatory Capabilities) Required Skills
- Strong process knowledge on extracting information from subject matter experts and creating
formal documentation.
- BA/BS or equivalent
- 5 or more years of experience in producing high quality, technically accurate documentation
- Experience with ITIL v2/v3 concepts, SDLC, and IT functions.
- Experience writing technical papers with best practices.
- Ability to write clear and concise written documents.
- Ability to work independently in a dynamic, fast-paced environment
Terms of Reference
(Work to be performed) Terms of Reference
- Demonstrated excellence in documenting technical processes in the IT Service Management
area
- Excellent understanding 'As Is' Infrastructure processes through discussions with technical staff
& Management
- Accurately document current technical processes especially ITIL processes and procedures for
Release, Configuration, and Change management
- Working across multiple areas such as Infrastructure, Security, DBA, Network, Apps etc.
- Extracting system and process information from technical staff and turn into professional
technical documentation quickly
- Work with Staff on defining streamlined procedures
- Edit process documents, guidelines, templates
- Define and maintain procedures using established templates and guidance
- Create process Tip Sheets and newsletters
- Assist other team members in their document preparation
- Demonstrated excellence in writing/editing FAQs
- Capture statistics for metrics reporting
Thanks & Regards,
--
Kumar
Sriven Technologies LLC
E-Mail: kumar@sriventech.com | Web: www.sriventech.com
Ph: 703-842-4866 EXT : 309 | Fax: 1866 725-2860
GTalk: kumar@sriventech.com
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