Please send rate, resume and contact information to Deepak.S@shstinc.com or call me if you have any questions.
Job Title : Application Operations Engineer
Location : Orlando, FL
Duration : 6+Months Contract
Responsibilities and Expectations:
Recognized as a subject matter expert on at least one OS and proficient in multiple operating systems, including OS performance monitoring, tuning, and troubleshooting.
Recognized as a subject matter expert on at least one web server and application server technology, configuration, performance monitoring, tuning, clustering, and debugging.
Experience with HTTP, TCP/IP, SNMP and DNS.
Has experience on one or more load balancer platforms.
Acts as a liaison and manages the Dev-Ops process with project delivery teams.
Part of 24x7x365 on-call rotation
Able to interpret error messages from OS, Middleware stacks, Performance Management tools and applications to identify root cause and to restore service
Demonstrates exceptional troubleshooting methodology.
Demonstrate ability to independently triage highly complex system and application incidents.
Able to evaluate new application requirements for operations best practices.
Able to evaluate new system and/or infrastructure solutions for technical feasibility against known requirements and standards.
Effective at dealing with change: Able to transition in role or handle a significant modification to workflow or technology with minimal ramp-up time and with very little guidance.
Comfortable presenting issues to management as well as peers, both written and verbally in a concise fashion.
Able to receive feedback in a constructive manner and consistently apply it to tasks.
Able to create system and production documentation, adhering to organization standards.
Basic Qualifications:
5-7+ years experience supporting and/or deploying web-based products or services
Strong interpersonal, organizational, and communication skills and the ability to work effectively across a wide range of constituencies in a diverse corporate and client environment.
Able to resolve matters/issues in a positive manner.
Able to interpret error messages from OS, Middleware stacks, Performance Management tools and applications to identify root cause and to restore service
Able to demonstrates exceptional troubleshooting methodology.
Able to independently triage highly complex system and application incidents.
Understand basic application design and dependencies for the applications the team supports.
Able to create concise and accurate documentation for Level 1 staff for the resolution of simple to moderate incidents/issues.
Ability to successfully operate in a highly matrixed organizational system where partnership and influence are key drivers of success.
Has shown the ability to initiate change and act with integrity when tough decisions have to be made.
Proven experience with system analysis and design, development, and testing.
Demonstrated strong analytical and problem solving skills to achieve business results.
Ability to manage and prioritize multiple projects simultaneously.
Excellent organizational, communication and time management skills.
Demonstrated experience with performance management/monitoring tools (CA Interscope, AppDynamics, Sitescope)
Preferred Qualifications:
ITIL V3 Foundations Certified
Proven experience with JAVA programing debugging and trouble shooting
Problem Solving
Required Education:
Bachelor s Degree in Computer Science or Information Systems or related equivalent experience
Deepak Rana
Technical Manager
E-mail : Deepak.s@shstinc.com
Direct Line : 412-450-1316 Ext 114
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