Kindly forward your resumes at rizwana@logicsoftusa.com
Position: Operational Project Manager
Location: Columbus, OH
BACKGROUND
The Operations Project Manager is for the Health and Human Services Business Intelligence Project. This role will perform the following OHT initiatives, on an enterprise level: Integrated Eligibility and Modernize eligibility determination capabilities across all of the State's HHS programs and services. The desired candidate should posess a strong track record managing large projects in complex environments.
Scope of Activities:
• Leads end-to-end project management of the Integrated Eligibility operations/Maintenance and Operations by engaging all key stakeholders (business, IT organization, sourcing partners, etc.)
• Collaborate with the Project Management Office (PMO), Business Organizational Change Management, Functional Teams, and Technical Teams
• Communicates objectives and concepts internally and externally
• Champions awareness and acceptance of the IT Change Management [ITCM] process among IT senior management
• Develops continuous improvement measurements for the ITCM process, including CSFs, KPIs and associated metrics
• Lead, Develop IT project customer satisfaction surveys
• Develop IT Maintenance & Operations CM Framework and plan
• Manage:
• Technical performance monitoring of application
• Production problem management (that is, on-call duty and problem analysis, prioritization and resolution)
• Routine upgrades and maintenance requests
• Release management
• Environmental upgrades
• Application change management
Skills and Credentials:
• Understanding of policy and functions within state and local government health and human services
• Experience with Medicaid/SNAP/TANF
• Experience in the Human Services and/or Eligibility Industry in any of the areas - Application Registration, Data Collection, Verifications, Eligibility Determination, Benefit Issuance
• In-depth experience in managing/operating information solutions
• Candidate should have a combination of strong communication/facilitation skills with conceptualization/design skills
• Strong applied knowledge of software development efforts through implementation including good design, documentation and supportability practices
• Five years' experience managing multiple complex systems with:
• Demonstrated leadership of multidiscipline, high-performance work teams/groups; and
• Demonstrated high competency in execution of multiple large projects
• Experience working in a program management office (PMO) using project and portfolio management tools
• Candidate should have a minimum of five years of experience in IT, with at least three years in Maintenance and Operations Project Management
• Candidate should have a combination of strong communication/facilitation skills with conceptualization/design skills.
Other Requirements of the Position:
• Bachelor's degree in computer science, management information systems, or related field
• Knowledge of software implementation methodologies such as SDLC, Agile, etc.
• General knowledge of application architecture and data modeling
• Knowledge of interfacing with various applications, management information systems, data structures, systems analysis and design, and programming languages
• Ability to design, implement and modify systems
Thanks & Regards,
Rizwana
Email: rizwana@logicsoftusa.com
WORK: (614) 884-5544 x 163 |
Yahoo ID: rizwana.irfana | GTalk: irfana.rameez
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