Urgent - Senior Software Engineer(Empower3) @ West point, PA

Role : Senior Software Engineer(Empower3)
Location : West point, PA
Duration : Longterm


Job Description :
- Experience in Empower L2 & L3 Technical Support
- Knowledge on Empower Enterprise Architecture
- Knowledge on Empower Administrator activates (Project creation, user
management, empower data backup and restoration, system configuration,
node configuration, server patching testing, LACE patching testing)
- Knowledge on sample set, method set, instrument method and report method
- Knowledge of Empower installation and qualification of LACE machine
- Experience in Troubleshooting Connectivity Issues / Performance
Issues/ networks
- Knowledge of configuring instruments and LACE machine.
- "Knowledge of software products and tools
- with Empower CDS with data archival system Nugenesis etc."
- Knowledge in lab instrument (Agilent, WATERS , Shimadzu instruments)
configuration with Empower application
- Ability to work independently in a fast paced and challenging environment
- Good working experience on ITIL Service delivery processes and GMP
validation processes
- Provide technical support of Empower to Quality Control, Batch
Release, Production operations
- Provide first level diagnostic of incidents and support business
users, and ensuring timely resolution of technical or business related
issues.
- Experience in handling service disruption bridge calls
- Understand and comply with core standard operating procedures and
working instructions



*Thanks and Regards,Prasad . Amalozu*


*Aqua Information Systems Inc. *

*300 N Pottstown Pike, Suite # 130*

*Exton, PA 19341*

*Direct : 484-713-8787; 215-666-6337*

*Fax : 215-600-1617*

*Hangouts :*
*prasad8500273698@gmail.com* <prasad8500273698@gmail.com>

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