~~ Technical Recruiters Network ~~ Urgent need for HEAT deployment and configuration @ MD

Greetings,

 

My name is Raja Ramanathan and I represent  Clerysys Incorporated  | A Certified Minority Business Enterprise

 

Specifically, the opportunity that I would like to discuss with you is for " HEAT deployment and configuration"

 

 

3-6 month contract in Bethesda, MD

 

Requirement:

 

Developer w/ at least 3 years of HEAT deployment and configuration experience. 

·         Must be familiar with HEAT v9.x and later.

·         Must have experience with managing HEAT in a Microsoft SQL / Exchange 2007 environment. 

·         Must have experience with configuring and customizing HEAT Messaging Center, Business Rule Monitor, and Call Logging Client.

·         Candidate must have experience with configuring HEAT for the following ITIL Services:

o   Incident and Request Management

o   Asset Management

o   Configuration Management

o   Change Management

o   Problem Management

o   Service Management

·         Candidate must be familiar with customizing Service Level Monitoring, alerting, and escalations within HEAT. 

·         Candidate should have minimum ITIL v3 Foundations certification or greater.

·         Candidate must exhibit strong documentation and communications skills. 

·         Candidate must be able to work in a team-based, collaborative environment. 

 

 

Raja Ramanathan

Clerysys Incorporated  | A Certified Minority Business Enterprise

312-428-7379

raja.ramanathan@clerysys.com

 

 

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