HOT REQ || L2 Cisco Voice (VOIP) consultant || Minneapolis, MN

Hi Friends,

 

Please find the below requirement and reply me back soon. Please share resumes.

 

Job Title: L2 Cisco Voice (VOIP) consultant

Location: Minneapolis, MN

Duration: 6 -12 Months

Relevant Experience: 7+ Years
Start: Immediate

Please find below JD for L2 Cisco Voice :

 

·         Knowledge of Cisco PBX Hardware architecture.

·         Hands on Experience with Cisco voice devices.

·         Good knowledge in IP Phone and voice mail (Unity) box administration.

·         Knowledge on Cisco Contact Center Platform.

·         Work experience in Cisco IPT Migration projects from Legacy PBXs like Nortel / Avaya.

·         The candidate must exhibit a good knowledge in Voice administration and Maintenance skills.

·         Very good understanding of VOIP Technologies.

·         Experience in  IPT design/ Implementation/ Management/ Operations

·         Good knowledge and use of VOIP Monitoring and Management Tools.

·         Knowledge of Avaya / Nortel voice system will be an added advantage.

·         Good understanding on ACD, Scripts and IVR terminologies and administration.

·         ITIL Foundation V2 or V3 Certified.

·         Good knowledge of Networking and TCP/IP.

·         Experience with process improvement and the ability to document processes and procedures.

·         Ability to work with 3^rd party vendors, OEMs and Product suppliers.

·         Knowledge on Contracts and SLAs.

·         Knowledge of MS Office, Visio & Projects.

 

Looking forward to your reply,

 

Thanks and regards

Satnam Singh

IDC Technologies Inc.

1851 McCarthy Blvd,

Milpitas, CA 95035

Ph: 408-668-8067

Email: satnam.singh@idctechnologies.com

Website: www.idctechnologies.com

 

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