The SAN Administrator / DevOps Support position is responsible for day-to-day administration of all aspects of the SAN environment that is dedicated to the SDLC team, including a variety of storage devices, fiber channel switches, networking, iSCSI transport layer, and backup administration. This position will also assist with other aspects of DevOps Infrastructure Support, including Docker, Mesosphere, API-based access to SAN devices, and various automated deployment methodologies. This position will interact closely with Software Developers as well as Storage Administrators to ensure maximum service availability and responsiveness to SAN-related issues. This employee is expected to provide generalized support across multiple technical areas, and may be placed in the after-hours on-call rotation.
· Provide support for storage devices from IBM, Dell/EMC, NetApp, PureStorage and HP.
· Provide support for Fiber Channel and iSCSI-based systems.
· Provide support for a dynamic DevOps Infrastructure that includes a large mix of technologies and methodologies.
· Provide support for Brocade switches.
· Provide support for enterprise CommVault backups.
· Participate in monthly on-call rotation.
· Work with all IT departments on problem analysis and resolution.
· Participate in full ITIL-based methodology for Change Control, Problem Management, Service Management, and Capacity Management.
· Knowledge of industry-standard API-based access to storage resources
· Knowledge and experience in a highly-dynamic Agile-based software development process.
· Knowledge of cloud-based storage methodologies, including cloud-based Object File Systems and S3 support.
· Knowledge of deploying services across multiple sites, including blended private and hybrid cloud infrastructure.
· Excellent oral and written communication skills with the ability to communicate technical information to technical and non-technical personnel. Preference for candidates with strong System Administration skills.
· Ability to work within a group setting as well as independently.
· Demonstrated ability to establish priorities, set objectives and meet them with minimal supervision
· Demonstrated ability to analyze complex scenarios and use problem-solving skills to define and implement appropriate best practices.
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