Warm Greetings from Entellects Corp!
Our client is looking to fill the position mentioned below. Kindly go ahead and revert me back if you have someone suitable.
Response Time: Immediate
Requirement:
Title: Application Support Consultant W/ .NET, Sharepoint & 3+ yrs of Financial Background
Position: 2
Duration: 6+ months
Location: Boston, MA
Interview: Immediate
Description:
- Supports Corporate Applications and their infrastructures
- Ensures, coordinates and expedites successful completion of escalated support issues
- Conducts Application administration functions including user management, security, product implementations and upgrades and application configuration
- Identifies, researches, and resolves technical problems pertinent to the Applications in collaboration, if required, with the application development teams or third-party vendors.
- Acquires and maintains knowledge base for Corporate Applications
- Participates in application acceptance testing with the development teams
- Document or define Corporate Application operational workflows.
- Develops and manages application production schedules.
- Apply technical expertise to improve operational processes.
- Provide technical expertise to internal customers.
- Promotes and adheres to ITIL best practices.
- Assists in preparing operational analyses and reports.
- Participates in internal audits processes for Corporate Applications
- Liaison with 3rd party product consultants
- Performs miscellaneous job-related duties as assigned.
Mandatory Requirements:
- Undergraduate degree in technology discipline or equivalent experience
- 5+ years experience in an IT organization
- 3-5 years experience in a technical support role
- 3+ years experience in the financial services industry
Skills:
- Broad experience with Microsoft Products requires (Server 2005, IIS, SharePoint, etc.)
- Experience with Corporate Products listed below. PACE and FMC Pacer highly desired
- Extensive SQL Server skills required- SQL Server 2005 preferred
- Majority of corporate applications have Microsoft SQL Server database back-end.
- SQL server standard load mechanisms (Stored procedures, DTS, SSIS,)
- Extensive troubleshooting skills a must.
- Experience in the financial services preferred
- Experience with ticketing, tracking and change management systems
- Net, VB.Net, SQL query, Sharepoint, Perl Scripting
Additional Skills and Competencies:
- Excellent interpersonal skills, organizational expertise , and attention to detail
- Ability to communicate with internal clients at all enterprise levels
- Ability to learn new concepts, systems, and software independently and quickly
- Willingness to take initiative, seeing problems through to final completion.
- The ability handle diverse situations and rapidly changing priorities with deadlines
- Ability to provide quality documentation of processes
- Motivation to work effectively and efficiently with minimal supervision
- Attention to process and procedures to comply with internal/external audits
- A demonstrated track record handling demanding user groups in a time critical environment
- Flexible/on call hours to support international desks
- Experience with scripting VBScript, Excel Macro, CMD batch.
Corporate Products:
- 3rd Party Products
- Macgregor - XIP
- Charles River - CRD
- Eagle Investment Systems Product Suite – PACE, Portal, Star, SRM, Data Mart.
- Check Free
- FMC - Pacer
- Market Data: Reuters, Bloomberg, FACTSET, etc.
IT Tools and Products used:
- Microsoft Project
- Tidal Enterprise Scheduler
- Numara Footprints
- Altiris - Monitoring Solution & help desk
- SQL query tools, profiler, etc
- Server Management console applications (Raritan)
- VMWare Virtual Client & Server products
Character:
- High energy, positive attitude, professional and mature
- Ability to prioritize multiple tasks, set goals and meet deadlines
Thanks & Regards
Acer Mc
Entellects Corp.
Mailto: acer@entellects.com | (V) 847-483-1814
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