Job Title SFDC Business Analyst (PRM)
Duties SFDC Business Analyst will primarily focus on the implementation PRM application on SFDC Platform thus requiring in-depth knowledge of SFDC Platform with understanding of out of the box, configuration and customization options and limitations. This person will work as liaison between Business and IT/Development. In addition this person will be responsible for:
Creating and Documenting Business Requirements, Use Cases and Functional Specifications including detailed process flows
Working with Business and IT stakeholders, propose solutions meeting business needs and minimizing SFDC customizations
Creating, documenting and Executing (UAT) Test Plans, Test Scripts and Test Results
Managing UAT sessions and Project communication
Issue Management and Tracking
Status Reporting and Tracking
Setting and Managing Expectations
Skills Overall experience of 6-8 years as a business analyst Strong experience as a BA in PRM implementation projects using SalesForce.com (SFDC) in a large software company for 3-4 years. In-depth knowledge of SFDC Platform and Concepts in relation to PRM Thorough understanding of various data base technologies. Strong verbal and written communication skills, with an ability to express complex technical concepts in business terms. Strong analytical, problem-solving, and conceptual skills
Education
BS
SFDC certification
Infobahn Softworld Inc
2010 N. 1st Street, Ste 470,
San Jose, CA 95131
Fax # 408-855-9490, EFax# 408-521-0805
Web: www.infobahnsw.com
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